Tuesday, July 26, 2005

The NASA Space Shuttle Discovery roared into the Florida sky at 10:39AM ET (14:39 UTC), 2 weeks after the launch was scrubbed due to a faulty sensor. The launch was the start of the STS-114 mission, which is planned to be completed on August 7, 2005.

Solid rocket booster separation was triggered two minutes and five seconds into the flight after burnout of the putty-like fuel packed inside each rocket. The firing of explosive bolts freed the twin boosters from the side of the external tank, allowing them to peel away from the space shuttle. Parachutes were then automatically deployed from the boosters, allowing them to slowly descend into the Atlantic Ocean where they will be towed back to shore.

Discovery initiated the command for main engine cutoff, or MECO, at the 8-minute, 23-second mark. MECO shuts down the orbiter’s three powerful engines in the rear of Discovery after completing the “uphill” climb into space.

With the ascent into space complete and fuel in the external tank exhausted, Discovery jettisoned the orange canister. Following jettison, Commander Eileen Collins pitched the orbiter up until the tank could be sighted through the orbiter´s upper windows. Mission Specialist Soichi Noguchi then took digital photographs and video of the external tank from a distance of just 1,500 feet.

Wednesday, September 8, 2010

Researchers led by a University of Pennsylvania scientist have discovered that moonlight increases the nocturnal activity of owl monkeys in South America. The researchers say this is the first long-term study showing that heat and light can affect the nocturnality of primates in the wild.

Azara’s owl monkeys were known to have regular activity patterns that included both nocturnal and diurnal (daytime) activity. These patterns changed more frequently than a few times per year along with seasonal phenomena. The study showed the monkeys’ nocturnal activity increased in warmer months and peaked on full moon nights — but decreased during full lunar eclipses on full moon nights, which occurred three times during the study.

Lead investigator and assistant professor in U.Penn.’s Department of Anthropology Eduardo Fernández-Duque explained that many animals change their activity levels with changes in environmental conditions. These changes are called “masking” in chronobiology. But the species of owl monkeys is distinguishable by its increased activity during nights with better moon light.

As Fernández-Duque explained, “The behavioral outcome for these owl monkeys is nocturnal activity maximized during relatively warm, moonlit nights. While laboratory studies have pointed to the importance of masking in determining the environmental factors that cause animals to switch from nocturnal activity patterns to diurnal ones or vice versa, our study underscores the importance of masking in determining the daily activity patterns of animals living in the wild. It also suggests that moonlight is a key adaptation for the exploitation of the nocturnal niche by primates.”

“Harsher climate, food availability and the lack of predators or daytime competition have all been proposed as factors favoring evolutionary switches in primate activity patterns,” said Fernández-Duque.

Team member Horacio de la Iglesia, of the Department of Biology at the University of Washington, pointed out that the changes of activity, though seasonal, aren’t a built-in biological clock. He was sure that they wouldn’t happen in absence of the Moon. He stated, “If there was a biological clock that they were depending on to regulate this activity, you could expect the activity to continue even in the absence of lunar light. The lunar day has not been a stable force as much as the solar day to evolutionarily select for a clock. We still have to prove it in the lab, but the evidence in this paper points to a lack of a lunar biological clock.”

Sunday, January 21, 2007

In the United Kingdom, online retailers are being asked by IMRG, their leading industry body, to apply accessibility technologies to their sites. Although the main reason given is a business one (the sales to potential customers who may have access issues is estimated at £4b p.a. by IMRG’s James Roper), there are also legal obligations (regarding the Disability Discrimination Act), and of course moral considerations to be mindful of, they suggest.

The move is catalyzed by a new web-based technology which makes it possible for online shops to provide text-to-speech functionality to the vast majority of visitors, without users needing to buy or install any special software. Thus taking the financial onus off the user and putting it on the shops to enable those with reading barriers to access their online services.

While the system is in its early days, retail giants such as, Tesco, are already backing the move, making wide-spread adoption more likely. If this is the case, blind users, as well as many users with other reading difficulties, such as dyslexia and those who speak English as a second language, may well stand to gain a new degree of freedom on the Web.

Sunday, July 22, 2007

Virginia – Joshua Brady, a former Sprint Nextel customer, has had his cellular phone account shut off, but not because he wasn’t paying the phone bill, or even because he was late on payments, but because a customer service representative who assisted him, began to call him outside of her job, and make death threats to him in September of 2006. She was never fired for her actions, Brady says.

Brady has agreed to be interviewed by Wikinews to tell his story. All information and claims have been logged with Brady’s attorney and federal authorities.

The representative from Sprint Nextel, who for safety reasons is only being identified as Jessica, was working at the company’s call center in Ontario, Canada where Brady’s call to customer service was directed. According to Brady, Jessica then began to call him outside of her job duties at the call center after their first contact.

Brady called the center around 6:00 p.m. (eastern time) on a Saturday and attempted to receive help on a billing question and to find a way to stop prank calls. Brady requested a “soc code”, a code placed into the phone, that would allow for the number that was pranking him to be blocked. Unfortunately, Jessica did not know what that was, but tried unsuccessfully to find it. According to Brady, the only thing she could find was “the ANI feature call centers have.”

Brady then described to Jessica the billing issue he was having. He was being charged “for text messages I was not making”, even though he had unlimited text messaging with his billing plan. Meanwhile, Jessica called for a supervisor to help locate the code. As this customer service request over the phone was taking quite a bit of time, the two of them then started to discuss what two people would normally discuss if just chatting; sports, the weather, movies and music and if Virginia was a nice place to go on vacation. The supervisor then came by Jessica’s station with no luck on finding a code.

Later that night, around 10:30 p.m., Brady received a call. He answered it and much to his surprise, it was Jessica. He answered the phone with the usual “hello” and the voice on the other end answered with “hello Josh.” Brady was “surprised” that she had not said “hello Mr. Brady.”

“I then asked who it was, and she said Jessica. She told me about her day, and hoped that I did not mind her calling.” Then according to Brady, she started to describe how much she hated working in a call center, and how the job “pays the bills”, and asked if she could “come visit me sometime”. Brady said that he “immediately started to record” the call. Brady also stated that Jessica was not aware she was being recorded, and that further conversations were recorded without her knowing.

The call lasted about 15 minutes, but Brady said she “spoke so fast and moved along through things” that he “didn’t have a chance to talk if I wanted to. It [the call] ended with me interrupting her and telling her I had to go to dinner with a friend.”

Brady immediately called customer care back and reported Jessica’s actions to a supervisor (Jason), and the Floor Manager (Also named Jessica) at the Coos Bay call center, which is where his call happened to be directed. The advice he received was to “play along” and continue to report her actions until they could locate someone “better equipped” to handle the situation.

Jessica then began to call “about every other day or so” which turned out to be almost 30 calls, according to Brady who reported each call she made to Sprint Nextel.

Sprint Nextel then told Jessica to cease and desist all contact with Brady, but that didn’t stop Jessica from contacting him. She somehow found out the screen-name of his AOL Instant Messenger account, and left messages threatening to kill him. Brady logged the messages and faxed them to Sprint, who about a week later sent Brady a letter, saying that his accounts have been terminated.

“The purpose of this letter is to inform our that our office has received a complaint regarding your recent questionable interactions with our customer care group. Recent interactions with our company have prompted us to formally contact you. Sprint Nextel terms and conditions state that “termination of services. consistent with this agreement…”, said the letter from Sprint Nextel.

Brady states that Jessica is still employed with Sprint Nextel, despite the fact that all instant messages left by Jessica were forwarded to Sprint Nextel.

As recently as July 10, 2007, as many as 1,000 accounts were terminated by Sprint Nextel because customers were complaining too much and asking too many questions about billing.

“While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs,” said one letter to a sprint customer as recent as June 29, 2007. The letter states that the service will be terminated just one day after the letter was written despite saying they “understand switching to a new carrier causes an inconvenience.”

Two weeks ago, Sprint addressed the media about the mass-cancellations. “These accounts have been researched very carefully,” Sprint spokeswoman Roni Singleton said. “We feel strongly that the decisions we made, we stand by them. These decisions weren’t made lightly.”

“If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Singleton said. “Our priority is to improve the customer experience.”

Wikinews sent e-mails to Sprint Nextel on July 20 regarding the Brady incident; to date no response has been received.

Update: On July 23, 2007, Wikinews received an email response from a Sprint representative, going to some length to explain the termination of the customers who were calling up to hundreds of times a month. No information was given on the Brady case covered in this article; “customer privacy considerations” were cited as the reason and “no comment” was Sprint’s reply.

Saturday, November 4, 2006

An advertisement for Dove beauty products has been viewed by well over three million people, without ever being on television. A copywriter from Ogilvy Toronto, the advertising agency that created a spot named “evolution”, uploaded the advertisement to video sharing website YouTube.

While the official upload of the ad itself has been viewed 1,119,262 times, there are dozens of copies of the ad on YouTube, adding to a minimum of 3,059,546 views. The official copy of the video is the website’s 12th most viewed this month, 53rd of all time.

Unofficial uploads have each received high levels of viewership, with 449595, 445322, 207906, 201670, 195265, 116501, and 102634 plays.

The agency did not originally intend to upload the video to YouTube, only display it on the company’s homepage. Staff member Tim Piper uploaded it to his account on October 6, about a week before it first got media coverage on Good Morning America.

The ad begins with a woman walking into a photo shoot. From there, she is primped and plucked by hair and makeup artists, then tweaked on a Photoshop-like program. The photo-manipulation is then posted on a billboard for the fictional “Easel Foundation Makeup” brand. Two young, teenage girls walk past, glancing at the board. “No wonder our perception of beauty is distorted” ends the ad in text, “Every girl deserves to feel beautiful just the way she is.”

The creative team for the ad included Tim Piper, Mike Kirkland, Janet Kestin, Nancy Vonk, directors T Piper (treatment and post production) and Yael Staav (live action) from Reginald Pike, Soho post production, Rogue editing, Vapor music, Gabor Jurina and Make-up: Diana Carreiro, and Reginald Pike.

The official French copy of the ad has only received 132 views, although it was only uploaded on November 2, 2006.

Sunday, February 17, 2008

In a press release today, California-based Hallmark/Westland Meat Packing Co. indicated that it has voluntarily recalled just over 143 million pounds (65 million kilograms) of raw and frozen beef products, which is considered to be the largest single recall of beef products in U.S. history. The move follows an investigation by the United States Department of Agriculture (USDA) into allegations of animal cruelty and mishandling of cattle destined for the human food chain.

The USDA’s Food Safety and Inspection Service (FSIS) had determined that beef products produced by the Chino, California company were unfit for human consumption as the cattle had not received “complete and proper inspection.”

The recall has been designated as Class II, which the USDA describes as “a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.”

On Friday, Secretary of Agriculture Ed Schafer indicated that charges had been laid against employees of the plant alleged to have taken part in the mistreatment of cattle. “Today [Friday], the San Bernardino District Attorney filed felony animal cruelty charges against two employees who were terminated by Hallmark/Westland Meat Packing Company,” said Schafer. “It is regrettable that these animals were mistreated and I am encouraged and supportive of these actions by the San Bernardino District Attorney in response to this mistreatment.”

The USDA learned of the possible inhumane handling of non-ambulatory (disabled) cattle at the packing plant on January 30 and has since suspended activities at the plant. “We continue to conduct a thorough investigation into whether any violations of food safety or additional humane handling regulations have occurred,” said Secretary Schafer in a press release. “On February 8, our Office of the Inspector General took the lead on the investigation. At that time, USDA extended the administrative hold on Hallmark/Westland Meat Packing Company products for the National School Lunch Program, the Emergency Food Assistance Program and the Food Distribution Program on Indian Reservations while the investigation continues,” said Schafer.

The FSIS reported that Hallmark/Westland had not contacted the FSIS public health veterinarian, as required, when cattle became ill or disabled after undergoing ante-mortem (slaughter) inspection, putting the company out of compliance with FSIS regulations. “Because the cattle did not receive complete and proper inspection FSIS has determined them to be unfit for human food and the company is conducting a recall,” explained Secretary Schafer.

The cruelty charges stem from an undercover video that reportedly showed sick cattle being moved by crews using forklifts.

“Words cannot accurately express how shocked and horrified I was at the depictions contained on the video that was taken by an individual who worked at our facility from October 3 thru November 14, 2007,” said Steve Mendell, President, Westland Meat Co. and Hallmark Meat Packing. “We have taken swift action regarding the two employees identified on the video and have already implemented aggressive measures to ensure all employees follow our humane handling policies and procedures. We are also cooperating with the USDA investigators on the allegations of inhumane handling treatment which is a serious breech of our company’s policies and training.”

The USDA stressed that it is “extremely unlikely” that the cattle involved were at risk for Bovine spongiform encephalopathy (BSE) or mad-cow disease due to the employment of multiple safeguards. The USDA felt the recall was required, however, as the plant had allegedly violated USDA regulations.

The recall involves raw and frozen beef products produced on various dates from February 1, 2006 to February 2, 2008. For further information about the recall, consumers, media, and distributors are encouraged to contact Hallmark/Westland’s Plant Manager Stan Mendell or Food Safety Consultant Steve Sayer at (909) 590-3340 or the FSIS website, www.fsis.usda.gov.

Published:Wednesday, September 7, 2005Updated:Saturday, September 10, 2005 (Travolta, Preston, Moore, Stones, Three Doors Down, Johnson, Smith)

After Hurricane Katrina passed across the United States, various artists and media stars have leapt at a call to action.

John Travolta and wife Kelly Preston flew his private plane to deliver a load of supplies and tetanus vaccine to Baton Rouge and New Orleans. Part of a Scientology project which has been using their non-massage “assists”, in an interview Preston mentioned that “auditing” had also been performed on victims.

Kevin Smith is holding an online auction on his Web site.

Sean Penn actually went to Louisiana. After loading down a small boat with his entourage, it was discovered one of them had neglected to seal a hole in the bottom. Penn was wearing a white vest rather than a life vest while bailing. After the motor wouldn’t start, the crew paddled down a flooded New Orleans street. Bystanders jeered at whether any victims could fit aboard the crowded craft. No report on rescue stunts. Local authorities had previously been criticized for not allowing volunteer boaters in to help.

Morgan Freeman, whose home fared well, is organizing an online auction of celebrity items at charityfolks.com, to benefit the American Red Cross Disaster Relief Fund.

Curt Schilling opened his home to a family of nine driven out of their New Orleans home. The Schilling family will provide housing for the Fields for a year while their home in New Orleans is rebuilt and repaired.

Some celebrities “graced” disaster zones with their presence in the days following Katrina.

Singer Macy Gray and television personality Phil McGraw visited Houston’s Astrodome.

Celebrities visiting New Orleans include Michael Moore (opposite side of lake), singer Harry Connick, Jr., CNN’s Anderson Cooper, actor Jamie Foxx, singer Faith Hill, actor Matthew McConaughey, singer Lisa Marie Presley, comedian Chris Rock, and The Oprah Winfrey Show contributor Lisa Ling and interior decorator Nate Berkus.

Oprah Winfrey visited New Orleans, Houston, and Mississippi.